Senior Client Relationship Executive – SRP International in Colombo, Western Province
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Company SRP International is offering job opportunities for the position of Senior Client Relationship Executive in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 15,000 - රු. 35,000 (per Month). However, the salary may vary depending on the company's decision.
SRP International operates in the Investment Management industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | SRP International |
| Position: | Senior Client Relationship Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Investment Management |
Job Description
The ideal candidate will excel in managing high-value client relationships, supporting the team, and driving the growth and maintenance of our client base.
Responsibilities :
- Serve as a point of contact for client inquiries, requests, queries, complaints, and feedback.
- Guide team members by supporting the leadership.
- Provide efficient and professional first-line account management to SRP International clients, resolving difficulties or complaints and referring them to more complex solutions when necessary.
- Liaise effectively with the product departments to provide timely solutions to clients.
- Maintain consistent contact to retain and acquire new business.
- Support marketing and sales activities to grow the business and its various product departments.
- Keep up to date on the Company’s CRM tool (SmartSuite) for effective workflow.
- Identify new business opportunities and provide support to the team.
Qualifications:
- Bachelor’s degree in marketing, business administration, or related field
- 3 – 5 years of proven work experience in a similar role (BPO experience preferred)
Skills :
- Top-notch communication skills
- Exceptional English language proficiency (Mandatory)
- Strong organizational and time management skills
- Excellent leadership and ability to multitask
- High level of IT literacy & familiarity with Google Workspace Tools is an added advantage
Apply Now:
A competitive salary package is available. Send your CV to [email protected] with the job position in the subject line. Apply within 14 days from this advertisement.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | SRP International - Colombo, 35 Edward Ln, Colombo 00300, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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