Implementation Executive – Professional Services – IDS Next Business Solutions Pvt Ltd in Colombo, Western Province
IDS Next Business Solutions Pvt Ltd is currently seeking applicants for the position of Implementation Executive – Professional Services in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Business Development and Sales skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
IDS Next Business Solutions Pvt Ltd operates within the Software Development industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | IDS Next Business Solutions Pvt Ltd |
| Position: | Implementation Executive – Professional Services |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Business Development and Sales |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
Key Responsibilities:
- Record and classify received incidents to resolve issues.
- Verify resolution with users in Salesforce software.
- Implement and train IDS Next’s products for hotel customers.
- Complete projects within the estimated timeline.
- Maintain good customer relations and meet targets.
- Identify and escalate issues, provide investigation and diagnosis.
- Inform users about incident statuses and escalate major incidents.
- Work under pressure, own incidents throughout implementation lifecycle.
Qualifications:
- 2-3 Years hotel operations experience.
- Bachelor’s degree in IT or relevant field.
- Finance/accounts management experience is a plus.
- Good understanding of computer systems, SQL scripting, and crystal report.
- Customer-oriented attitude, multitasking, and excellent communication skills.
- Ability to travel and stay at client sites till project completion.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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