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Senior Customer Service Executive – GRI in Colombo, Western Province

GRI
Published 6 months ago

GRI is currently accepting applications for the position of Senior Executive - Local Customer Service in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

GRI operates within the Industrial Machinery Manufacturing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:GRI
Position:Senior Customer Service Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 17.000 - LKR 36.000 per Month
Job Type:Full-time
Industry:Industrial Machinery Manufacturing

Job Description

We are currently looking for a dedicated Senior Executive to join our team in the Local Customer Service department at GRI. The ideal candidate should possess excellent communication skills and a strong passion for delivering exceptional customer service.

Responsibilities include managing customer inquiries, resolving issues promptly, and ensuring customer satisfaction. The Senior Executive will also mentor and guide junior team members to enhance overall team performance.

  • Minimum Requirements:
  • – Bachelor’s degree in Business Administration or related field
  • – 3+ years of experience in customer service
  • – Proficiency in local language and English

If you meet the requirements and are ready to take on this challenging yet rewarding role, please send your CV and cover letter to [email address] before [deadline date].

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address GRI Tires, 28 Joseph's Ln, Colombo 00400, Sri Lanka
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Job Application Information

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Company Information

GRI

The Global Reporting Initiative (GRI) is a non-profit organization that provides sustainability reporting standards for companies worldwide. Founded in 1997, GRI aims to help businesses understand and communicate their environmental, social, and governance impacts. By using GRI’s guidelines, companies can enhance transparency, accountability, and stakeholder engagement. GRI’s standards are widely recognized and used by organizations to measure and report on their sustainability performance, contributing to a more sustainable and transparent corporate sector globally. Through its work, GRI continues to promote sustainable business practices and drive positive change towards a more responsible future.