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Customer Service Executive – Arienti in Colombo, Western Province

Arienti
Published 6 months ago

Arienti is currently accepting applications for the position of Customer Service Executive-Online-Full Time in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Arienti operates within the Retail Apparel and Fashion industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Arienti
Position:Customer Service Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Full-time
Industry:Retail Apparel and Fashion

Job Description

Job Responsibilities

  • Ensure customer service channels – eg: IG, FB, WhatsApp, CS Hotline are attended to during service hours.
  • Dispatch all orders to courier partners within 1 working day.
  • Follow up with couriers for speedy delivery within SLA.
  • Settlement of company courier deliveries.

Job Requirements

  • Minimum 2 years of customer service experience.
  • Proficient in English, both written and oral.
  • Proficiency in Sinhala.
  • E-commerce backend experience is a plus.
  • Knowledge of Microsoft Office Package.

Work Location – Ratmalana

Please send your CV to [email protected] or contact us on 077415085

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Arienti, 546 Galle Rd, Colombo 00300, Sri Lanka
Google Map Google Map

Job Application Information

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Company Information

Arienti

Arienti is a leading tech company based in Sri Lanka, specializing in innovative solutions for businesses. With a focus on cutting-edge technology and a team of skilled professionals, Arienti offers a wide range of services, including software development, digital marketing, and IT consulting. Dedicated to excellence and customer satisfaction, Arienti prides itself on delivering high-quality and customized solutions to help businesses thrive in the digital age. With a commitment to innovation and creativity, Arienti is poised to be a key player in the technology industry.