Customer Support Executive – Mind Plus in Dehiwala, Western Province
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Welcome to our job portal, where Mind Plus is offering exciting employment opportunities for the position of Customer Support Executive in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Business Consulting and Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Mind Plus, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Mind Plus. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Mind Plus |
| Position: | Customer Support Executive |
| Region: | Dehiwala - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Business Consulting and Services |
Job Description
Company Description
Mind Plus is a leading provider of HR solutions and business consultancy services. We specialize in optimizing workforce and enhancing organizational performance through tailored HR strategies and expert consultancy services. Let’s collaborate and unlock your company’s full potential.
Role Description
This full-time role involves providing customer support, ensuring satisfaction, and offering technical assistance. Responsibilities include handling inquiries, troubleshooting, and ensuring timely resolutions.
Job Profile
- Engaging with customers to solve technical & operational issues
- Handling help desk escalations & coordinating with technical teams
- Following troubleshooting guidelines & reporting stats
- Monitoring system & service activities
- Resolving level 1 service requests
- Following up on support requests & progress
Skills and Expertise
- Excellent communication & troubleshooting skills
- Strong analytical abilities
- Team player with leadership potential
- Basic software development understanding is advantageous
- Proficiency in office software & internet tools
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Dehiwala |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
