Manager of Customer Success – OrangeHRM in Colombo, Western Province
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Company OrangeHRM is offering job opportunities for the position of Manager of Customer Success in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
OrangeHRM operates in the Software Development industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | OrangeHRM |
| Position: | Manager of Customer Success |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
The Manager of Customer Success plays a vital role in our company by overseeing the relationships with our valued customers. This position focuses on ensuring customer satisfaction, loyalty, and retention through effective communication and strategic implementation of customer success programs.
Responsibilities include leading a team of customer success representatives, analyzing customer feedback, identifying opportunities for improvement, and implementing solutions to enhance the overall customer experience. The Manager of Customer Success collaborates with cross-functional teams to drive customer success initiatives and enhance customer engagement.
Key qualifications include strong leadership skills, excellent communication abilities, a passion for customer service, and a strategic mindset. The ideal candidate should have a proven track record in customer success management and a deep understanding of customer relationship management.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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