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Client Service Advisor – Muve Colombo in Colombo, Western Province

Muve Colombo
Published 7 months ago

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Muve Colombo is currently accepting applications for the position of Associate - Client Service Advisor in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Management and Manufacturing skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Muve Colombo operates within the Law Practice industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Muve Colombo
Position:Client Service Advisor
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Management and Manufacturing
Seniority Level:Mid-Senior level
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Full-time
Industry:Law Practice

Job Description

Who we are looking for :

We are seeking a positive, engaged, well-disciplined, work-smart, and play-hard professional for the position of Associate – Client Service Advisor at Muve Colombo. This role involves delivering top-tier customer service, handling updates, resolving complaints, and ensuring all inbound calls are promptly attended to. Missed calls are diligently followed up to cater to customer needs promptly.

Job Responsibilities :

  • Manage inbound calls, provide solutions, and coordinate with various departments.
  • Ensure all incoming calls are promptly addressed, and missed calls are responded to without delay.
  • Handle client complaints professionally and escalate issues when necessary.
  • Take charge of customer problems and follow through to resolution.
  • Create impactful customer experiences and enhance interactions.

Job Requirements :

  • Minimum 1 year experience in customer service call handling.
  • Organized, detail-oriented, and possess excellent communication skills.
  • Independent, self-motivated, and quick thinker.
  • Passionate about delivering outstanding customer experiences.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address 278, Muve Colombo (Mirihana), 12 Old Kottawa Rd, Nugegoda, Sri Lanka
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Job Application Information

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Company Information

Muve Colombo

Industry: Law Practice

Muve Colombo is a leading media company based in Sri Lanka, delivering innovative and engaging content across various platforms. With a strong focus on quality journalism and cutting-edge technology, Muve Colombo is committed to providing insightful and timely news coverage to its audience. The company’s diverse portfolio includes digital media, print publications, and video content, catering to a wide range of interests. Muve Colombo’s dedicated team of professionals upholds high standards of integrity and accuracy in their reporting, making it a trusted source of information in the region.