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Supervisor – Recovery Contact Centre – Lanka Talents in Colombo, Western Province

Lanka Talents
Published 6 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Lanka Talents is currently accepting applications for the position of Supervisor - Recovery Contact Centre in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Lanka Talents operates within the Human Resources Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Lanka Talents
Position:Supervisor - Recovery Contact Centre
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time
Industry:Human Resources Services

Job Description

The Call Centre Supervisor will be responsible for promptly handling recovery outbound customer calls within company standards, managing the collection process and overseeing efforts to recover outstanding payments of the Call Centre portfolio.

Qualifications:

• Experience in customer service and recovery-related issue solving. Strong problem-solving and multitasking abilities.

• Ability to work in a fast-paced environment and supervise high call volumes.

• Proficient in MS Office, ERP and Oracle applications.

• Excellent analytical, communication, and interpersonal skills.

• A team player with a positive attitude.

SEND YOUR UPDATED CV TO

[email protected] mentioning the job position in the subject line.

CONTACT US:

0705002128

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Lanka Talents Creation (Pvt) Ltd, 47 Ananda Coomaraswamy Mawatha, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Lanka Talents

Lanka Talents is a leading talent agency based in Sri Lanka, dedicated to connecting skilled professionals with top companies and organizations. With a focus on providing exceptional recruitment services, Lanka Talents offers a diverse range of talent solutions to meet the varied needs of both employers and job seekers. The company’s experienced team ensures a seamless recruitment process, fostering successful partnerships and career opportunities. Lanka Talents is committed to driving growth and innovation in the Sri Lankan workforce, making it a trusted resource for talent acquisition and development.