SriLankaJob.org

1st Line Support Engineer – Uptime in Colombo, Western Province

Uptime
Published 6 months ago

Welcome to our job portal, where Uptime is offering exciting employment opportunities for the position of 1st Line Support Engineer in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Uptime, we offer a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Uptime, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Uptime. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Uptime
Position:1st Line Support Engineer
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Entry level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

About Us:

Following the merger of @Uptime Solutions and @Inbay, we are expanding our global team and looking for a 1st Line Support Engineer in Colombo. You will work with colleagues from the UK, US, South Africa, and New Zealand.

Roles and Responsibilities:

  • Provide 1st line IT support to partners’ customers
  • Troubleshoot technical issues (Windows 10, Office 365, etc.)
  • Escalate complex issues to senior engineers
  • Deliver support with a positive attitude
  • Strong communication skills

Requirements:

Excellent English skills, familiarity with Office 365, and MSP background preferred.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

Uptime

Uptime is a leading technology company based in Sri Lanka, specializing in providing innovative IT solutions and services. With a strong focus on reliability and efficiency, Uptime offers a wide range of cutting-edge products tailored to meet the specific needs of businesses across various industries. The company prides itself on its commitment to delivering top-notch customer service and ensuring maximum uptime for its clients’ systems and networks. Uptime’s skilled team of professionals works tirelessly to keep businesses running smoothly, secure, and ahead of the curve in today’s fast-paced digital landscape.